May 16, 2015

When an App Goes Awry, Happy Apps' Alert Rules Let You Decide Who Gets the Call

Written by Gen

keyword icon Uptime Monitoring

Even a system with five-nines uptime experiences an outage eventually. When the inevitable bump in the road is encountered, you want to get things running again as quickly as possible. Troubleshooting a glitch with an app, database, or other system begins by being notified about it. The Alert Rules options in the Happy Apps app-management service let you determine who receives the notification, what specific conditions trigger the alert, and how the notification is sent.

When an app, database, or other system you're monitoring hits a rough patch, the quicker you respond, the less damage will result. The key is to deliver the outage information to the person or people responsible for getting the system back up to speed, without overburdening them with unnecessary notifications.

The Alert Rules feature in the Happy Apps app-monitoring service lets you set notifications based on severity for individual components, groups of components, or all the components comprising an app. To create an alert, click the Admin tab at the top-right of the main Happy Apps screen, choose Alert Rules in the Admin menu bar, and select the Add Rule button.

 

Happy Apps - Dashboard Create Alerts 

 

Create an Alert Rule in Happy Apps by clicking the Add Rule button under Alert Rules in the Admin window. Source: Happy Apps

In the Add Alert dialog, enter a name for the alert, and choose the minimum severity level that will trigger the alert (Critical, Warning, or Info). Set the minimum duration before the alert is transmitted in the text box below the severity-level drop-down menu. The default setting is Immediate, but you can enter any number of minutes to delay the notification, either by typing it or using the up and down arrow keys. To prevent the alert from sending any notifications, uncheck the Active option in the top-right corner.

Give the new alert a name, select the severity level that will cause a notification to be sent, and set the delay before sending the alert. Source: Happy Apps

 

Digging deeper into the Add Alert dialog's options

In the Filters section of the Add Alert dialog you determine the apps, groups, and checks that the alert will apply to. You can either choose the specific components the alert will affect, or associate the alert with all your apps, groups, or checks by checking the Select All option at the top of the list. The chosen items appear in the Selected section.

Choose the apps, groups, and checks the alert will affect in the Filters section of the Add Alert dialog, or check the Select All option to apply it to all apps, groups, or checks. Source: Happy Apps

To add a recipient to receive the alert, click the Add Recipient button in the Recipients section. Enter the recipient's name in the user field, which automatically searches your contacts as you type. Select the notification method in the drop-down menu that appears once a name is selected: email, SMS, both, or neither. Check the Notify on Change box to have the alert sent to the person when an incident escalates. Select the Notify on Close box to alert the user when the check is passing again and the incident closes.

When you add an alert recipient, you enter a name from your contacts, choose the notification method, and set the criteria that will trigger the alert. Source: Happy Apps

When the time comes for an alert to be altered, you can do so by clicking the pencil icon to the right of its entry on the Alert Rules screen. Make the required changes in the Edit Alert dialog that opens, and then click the Save button in the bottom-left corner of the window. To delete an alert, simply click the trashcan icon next to the Edit button in its listing on the main Alert Rules screen.

Happy Apps is a robust app-management service to support SSH and agent-based connectivity to all your apps on public, private, and hybrid clouds. The service provides dependency maps for determining the impact your IT systems will have on other apps. All checks performed on your apps are collected in easy-to-read reports that can be analyzed to identify repeating patterns and performance glitches over time. If you're looking for ways to save time, trouble, and money when managing your apps, visit the Happy Apps site for pricing information and to sign up for a free trial.

comment icon Comments

* Required

goodprizwomen.com says:
June 14, 2020 05:38 AM

If some one wishes to be updated with newest technologies after that he must be pay a quick visit this web page and be up to date daily. <a href=http://fragli.goodprizwomen.com/trends/dkny-body-lotion.php>dkny body lotion</a> dkny body lotion

goodprizwomen.com says:
June 21, 2020 07:08 AM

Hello! I know this is kind of off topic but I was wondering which blog platform are you using for this site? I'm getting tired of Wordpress because I've had issues with hackers and I'm looking at alternatives for another platform. I would be awesome if you could point me in the direction of a good platform. http://pinkch.goodprizwomen.com/sport/restauranger-i-stan.php restauranger i stan

goodprizwomen.com says:
June 22, 2020 01:46 AM

Hello! I just would like to offer you a big thumbs up for your excellent info you have right here on this post. I'll be coming back to your site for more soon. http://coicon.goodprizwomen.com/for-women/recept-frn-go-kvaell-loerdag.php recept fran go kvall lordag

goodprizwomen.com says:
June 23, 2020 02:14 PM

What's up, its good piece of writing on the topic of media print, we all know media is a great source of information. http://introf.goodprizwomen.com/decorations/koettbullar-med-riven-potatis.php kottbullar med riven potatis

goodprizwomen.com says:
June 26, 2020 08:11 AM

Hi! Quick question that's totally off topic. Do you know how to make your site mobile friendly? My site looks weird when browsing from my iphone 4. I'm trying to find a template or plugin that might be able to resolve this issue. If you have any suggestions, please share. Appreciate it! hypte.goodprizwomen.com/beautiful-things/traedgrdens-buskar-och-traed.php tradgardens buskar och trad

goodprizwomen.com says:
July 1, 2020 04:39 AM

Wow, marvelous weblog format! How long have you been blogging for? you made blogging glance easy. The total look of your site is wonderful, as smartly as the content! quijou.goodprizwomen.com/trends/traena-p-kvaellen.php trana pa kvallen

goodprizwomen.com says:
July 3, 2020 10:18 AM

Greetings from Florida! I'm bored to death at work so I decided to check out your site on my iphone during lunch break. I really like the knowledge you provide here and can't wait to take a look when I get home. I'm shocked at how quick your blog loaded on my phone .. I'm not even using WIFI, just 3G .. Anyways, superb site! tosil.goodprizwomen.com/news/bra-mat-foer-magkatarr.php bra mat for magkatarr